Privacy policy

1. Introduction

HEALTHYPEPTIDES (“we”, “us” or “the website”) operates the website healthy-peptide.com. Our products are intended exclusively for scientific research and are not intended for human consumption. This privacy policy describes how we collect, use and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch privacy legislation.

By using our website or services, you consent to the processing of your personal data as described in this policy.

2. What data we collect

We collect only the data necessary to deliver our services. This includes:

• Name and address — to process and deliver your order.
• Email address — for order confirmations, shipping notifications and customer service.
• Country — to determine whether delivery is possible and to meet legal obligations.
• Order history — for administration, invoicing and any return requests.
• Cookies — functional and session cookies so the website works correctly (see section 4).

3. How we use data

Your personal data is used solely for the following purposes:

• Order fulfilment — processing, packing and shipping your order, including communication about its status.
• Customer contact — answering questions and handling complaints or return requests.
• Legal obligations — meeting tax, customs and other statutory retention duties.

We do not use your data for direct marketing or profiling unless you have given explicit consent.

4. Cookies

Our website uses functional and session cookies only. These cookies are strictly necessary for the website to work correctly, such as keeping track of your cart contents during your visit. We do not place tracking or analytics cookies and we do not share cookie data with advertising networks or social media.

Session cookies are deleted automatically when you close your browser. Functional cookies have a limited retention period and contain no personally identifiable information beyond an anonymous session identifier.

5. Sharing data

We never sell your personal data to third parties. We share your data only with parties directly involved in fulfilling your order:

• Shipping partners — your name and delivery address are passed to the logistics provider for delivery.
• Payment processors — payment information is processed by certified payment service providers (PCI-DSS compliant). We do not store full card details.

All processors are contractually obliged to protect your data and may use it only for the agreed purposes.

6. Your rights (GDPR)

Under the General Data Protection Regulation you have the following rights regarding your personal data:

• Right of access — you can request which personal data we process about you.
• Right to rectification — you can have incorrect or incomplete data corrected.
• Right to erasure — you can request deletion of your personal data, insofar as no statutory retention duty applies.
• Right to restriction of processing — you can request that processing of your data be temporarily restricted.
• Right to data portability — you can request your data in a structured, machine-readable format.
• Right to object — you can object to the processing of your personal data for specific purposes.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl) if you believe your rights are being infringed.

7. Contact

For questions about this privacy policy or to exercise your rights, you can contact us via:

We aim to respond to your request within 30 days, in line with the deadlines set out in the GDPR.